1. Product exchange is carried out with the voluntary consent of Angelika Krupińska „Amanda” Przedsiębiorstwo Handlowe, ul. Kaliny 95/28, 41-506 Chorzów.
  2. The costs of product exchange shall be borne by the Customer.
  3. Rules for product exchange:
    1. product exchange may take place within 14 days from the date of purchase;
    2. the product may be exchanged for another color or size of the same product, provided it is available from the Seller;
    3. the product the Customer intends to exchange:
      • must not show any signs of use, in particular it must be clean,
      • must not be damaged,
      • must have permanently attached all labels and tags (e.g. internal labels and original paper tags and hangtags, external labels) that the product was equipped with at the time of purchase. Such labels must be original (i.e. come from the Seller) and must not show any signs of removal and reattachment to the product,
      • if the product was packaged at the time of sale, it should be in its original packaging,
      • must not have been purchased in a promotional campaign that excludes the possibility of exchange (information about the possibility of exchange is provided each time in the terms and conditions of the given promotional campaign).
  4. Product exchange consists of the Seller processing a return and then reselling the product selected by the Customer for exchange.
  5. Failure to exchange the goods within 14 days from the date of purchase is equivalent to losing the right to exchange at a later date.
  6. Any complaints regarding the manner in which the product exchange is handled should be sent to: www.clodi.pl or to the Seller's registered office address.
  7. Exchanges of goods sent "cash on delivery" will not be accepted.